Shipping & Returns

Shipping & Returns

Shipping

Processing Time

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. Available shipping options will be displayed during checkout.

Shipping Destinations

We currently ship to addresses within the United States and select international destinations. If your country is not available at checkout, please contact us at support@rynvor.com.

Shipping Delays

While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control. If your order is significantly delayed, please contact us.

Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery confirmation. Please ensure your shipping address is secure. If you believe your package was lost in transit, contact us and we will help you file a claim with the carrier.

Returns & Exchanges

Return Policy

We accept returns within 30 days of delivery. Items must be unworn, unwashed, with all tags attached, and in their original packaging. Refunds will be issued to the original payment method.

How to Initiate a Return

  1. Email support@rynvor.com with your order number and the item(s) you wish to return
  2. We will send you a return authorization and return shipping address
  3. Pack the items securely with all original tags and packaging
  4. Ship the package using a trackable shipping method
  5. Once we receive and inspect the items, we will process your refund within 5-7 business days

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the item received was defective or incorrect.

Exchanges

To exchange an item for a different size or color, please follow the return process and place a new order for the desired item. This ensures faster processing and availability.

Non-Returnable Items

  • Items worn, washed, or altered
  • Items without original tags and packaging
  • Final sale or clearance items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund, including return shipping costs.

Refunds

Refunds are processed to the original payment method within 5-7 business days of receiving and inspecting the returned items. Depending on your bank, it may take additional time for the refund to appear in your account.

Questions? Contact us.